Springs: coil springsRecall 01V-199 · 1997–1998 Ford Windstar

FORD MOTOR COMPANY recall 01V-199 covers 198,583 1997–1998 Ford Windstar for a springs: coil springs problem, reported to NHTSA on June 18, 2001.

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Vehicles repairedNo manufacturer report yet
Vehicles affected198,5831 model
ReportedJun 18, 2001Owners notified Sep 6, 2001
Complaints since173Same system, after the recall

Source: NHTSA recall 01V199000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS COULD FRACTURE AS A RESULT OF CORROSION. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.

The risk

SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

What to do

The fix

DEALERS WILL INSTALL PROTECTIVE SHIELDS AROUND THE FRONT COIL SPRINGS. OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from August 28, 1996 to July 3, 1998. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. SUSPENSION COIL SPRING BREAKAGEEA00027 · closed Jul 31, 2001
    NHTSA