Other: owners/service/other manualRecall 02V-136 · 2001 Volkswagen Eurovan

VOLKSWAGEN OF AMERICA,INC recall 02V-136 covers 2,300 2001 Volkswagen Eurovan for a other: owners/service/other manual problem, reported to NHTSA on May 16, 2002.

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Vehicles repairedNo manufacturer report yet
Vehicles affected2,3001 model
ReportedMay 16, 2002Owners notified Nov 30, 2002
Complaints since1Same system, after the recall

Source: NHTSA recall 02V136000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

ON CERTAIN MINIVANS EQUIPPED WITH CHILD RESTRAINT ANCHORAGES (TETHER ANCHORAGES) FOR USE IN CONJUNCTION WITH CHILD RESTRAINTS INSTALLED IN THE THREE REARMOST SEATING POSITIONS, THE "SAFETY FIRST" PORTION OF THE OWNER'S MANUAL DELIVERED WITH THESE VEHICLES INCORRECTLY INSTRUCTS OWNERS TO GUIDE THE TETHER STRAP UNDERNEATH THE SEAT'S HEAD RESTRAINT AND TO RAISE THE HEAD RESTRAINT SLIGHTLY, IF NECESSARY.

The risk

IF THE OWNER FOLLOWS THESE INSTRUCTIONS, THE HEAD RESTRAINT COULD ACCIDENTALLY SEPARATE FROM THE SEAT IN THE EVENT OF A CRASH AND CAUSE INJURY TO ANY CHILD OCCUPANT SEATED IN THE TETHERED CHILD SEAT.

What to do

The fix

OWNERS WILL BE SENT A NEW "SAFETY FIRST" BOOKLET THAT WILL CONTAIN CORRECTED USE INSTRUCTIONS. OWNER NOTIFICATION BEGAN NOVEMBER 30, 2002. OWNERS WHO DO NOT RECEIVE THE FREE BOOKLET WITHIN A REASONABLE TIME SHOULD CONTACT VWOA AT 1-800-822-8987.

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from August 1, 2000 to July 31, 2001. Not every vehicle in these model years is included; check by VIN.