SteeringRecall 02V-294 · 2002 Pierce Custom Chassis
PIERCE MANUFACTURING,INC. recall 02V-294 covers 19 2002 Pierce Custom Chassis for a steering problem, reported to NHTSA on November 6, 2002.
Source: NHTSA recall 02V294000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
ON CERTAIN CUSTOM CHASSIS EQUIPPED WITH THE ALL WHEEL STEER (AWS) 2002 SYSTEM, THE VEHICLE INTERFACE MOBILE PROGRAM HAS A PROBLEM THAT CAUSES ONE OF THE STEERABLE AXLES TO LOCK IN THE STEERED POSITION RATHER THAN RETURNING TO CENTER.
The risk
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The fix
PIERCE IS SENDING A FACTORY TECHNICIAN TO ALL VEHICLES AND WILL UPGRADE THE AWS SYSTEM TO ELIMINATE THIS DEFECT. OWNER NOTIFICATION BEGAN ON NOVEMBER 2, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PIERCE AT 920-832-3000.
PIERCE RECALL NUMBER IS 74B41ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from May 1, 2002 to October 15, 2002. Not every vehicle in these model years is included; check by VIN.