Linkages: tie rod assemblyRecall 03V-380 · 1996–2003 Pierce Custom Chassis

PIERCE MANUFACTURING recall 03V-380 covers 202 1996–2003 Pierce Custom Chassis for a linkages: tie rod assembly problem, reported to NHTSA on October 8, 2003.

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Vehicles repairedNo manufacturer report yet
Vehicles affected2021 model
ReportedOct 8, 2003Owners notified Nov 7, 2003
Complaints since0Same system, after the recall

Source: NHTSA recall 03V380000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

ON CERTAIN FIRE TRUCKS WITH TANDEM STEER AXLES. THE TRW TIE-ROD ON THE REAR-MOST AXLE OF A TANDEM AXLE IS RESTRAINED FROM ROTATIONAL MOVEMENT BY A PAIR OF ANTI-ROTATION SEALS LOCATED AT THE BALL SOCKET JOINTS. THESE ANTI-ROTATION SEALS WILL COMPRESS OVER TIME. IF THE ANTI-ROTATION SEAL ALLOWS TOO MUCH MOTION, THE SEALS CAN DETERIORATE, ALLOWING CONTACT BETWEEN THE BALL SOCKET AND THE BALL SHAFT. THIS METAL-TO-METAL CONTACT WILL TRANSMIT FORCES INTO THE TIE-ROD TUBE, CAUSING FATIGUE FAILURE INITIATING AT THE ROOT OF THE FEMALE TREADS.

The risk

FAILURE OF THE TIE-ROD WILL ALLOW ONE OF THE WHEELS TO SWING TO THE LIMIT OF ITS STEERING STOP, POTENTIALLY CAUSING A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

What to do

The fix

DEALERS WILL REPLACE THE TIE ROD. NOTIFICATION TO OWNERS BEGAN NOVEMBER 7, 2003. OWNERS SHOULD CONTACT PIERCE AT 1-888-974-3723.

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from May 14, 1996 to May 15, 2004. Not every vehicle in these model years is included; check by VIN.