VisibilityRecall 03V-497 · 2003 Setra S417
SETRA OF NORTH AMERICA recall 03V-497 covers 97 2003 Setra S417 for a visibility problem, reported to NHTSA on December 23, 2003.
Source: NHTSA recall 03V497000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
ON CERTAIN MOTOR COACHES EQUIPPED WITH EMERGENCY EXIT WINDOWS FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS." THE EMERGENCY EXIT WINDOW WAS NOT MARKED CORRECTLY WITH THE "DOT" MARKINGS.
The risk
THIS DOES NOT MEET THE STANDARDS.
The fix
DEALERS ARE ETCHING THE CORRECT MARKING INTO THE GLAZING. OWNER NOTIFICATION BEGAN DECEMBER 1, 2003 WITH PHASED MAILING DATES. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SETRA AT 1-800-882-8054.
CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from April 1, 2003 to September 30, 2003. Not every vehicle in these model years is included; check by VIN.