SteeringRecall 04V-309 · Mack vehicles

MACK TRUCKS, INC recall 04V-309 covers 219 Mack vehicles for a steering problem, reported to NHTSA on June 25, 2004.

Vehicles repairedNo manufacturer report yet

Vehicles affected2192 models

ReportedJun 25, 2004Owners notified Oct 1, 2004

Complaints since0Same system, after the recall

Source: NHTSA recall 04V309000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE OVER-TORQUED AT INSTALLATION. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME RAIL WITH 3 BOLTS.

The risk

FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

What to do

The fix

DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.

MACK RECALL NO. SC0288.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Mack CH2004

Mack CX2004

Built from May 20, 2004 to May 28, 2004. Not every vehicle in these model years is included; check by VIN.