EquipmentRecall 07V-186 · Van Hool vehicles
VAN HOOL N.V. recall 07V-186 covers 450 Van Hool vehicles for a equipment problem, reported to NHTSA on April 27, 2007.
Source: NHTSA recall 07V186000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
ON CERTAIN MOTOR COACHES EQUIPPED WITH ZF/ARENS AS TRONIC SHIFT SELECTORS, A CELL PHONE PLACED IN THE PROXIMITY OF THE SHIFTER TOUCH PAD COULD CAUSE THE DISPLAY TO CHANGE FROM "R" (REVERSE) TO "D" (DRIVE) SHOULD THE PHONE RECEIVE A CALL.
The risk
THIS INTERFERENCE CAN CAUSE IMPROPER SHIFTING OF THE TRANSMISSION, AS FORWARD GEAR CAN BE ENGAGED FROM NEUTRAL ONLY, IF THE VEHICLE HAS BEEN STOPPED, AND IF THE BRAKE PEDAL HAS BEEN DEPRESSED. IF THE MALFUNCTION OCCURS WHILE 'R' (REVERSE) IS BEING SELECTED, THE SHIFTER MAY POSSIBLY CHANGE TO 'D' (DRIVE), INCREASING THE RISK OF A CRASH.
The fix
VAN HOOL IS WORKING WITH ZF/ARENS TO DEVELOP A MORE EFFECTIVE REMEDY FOR THIS CAMPAIGN. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT VAN HOOL AT 1-800-222-2871 OR ZF AT 1-734-416-6200.
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from January 1, 2003 to December 31, 2006. Not every vehicle in these model years is included; check by VIN.