Equipment: recreational vehicle/trailerRecall 08V-370 · Crossroads vehicles

CROSSROADS RV recall 08V-370 covers 17,353 Crossroads vehicles for a equipment: recreational vehicle/trailer problem, reported to NHTSA on July 21, 2008.

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Vehicles repairedNo manufacturer report yet
Vehicles affected17,3538 models
ReportedJul 21, 2008Owners notified Oct 27, 2008
Complaints since6Same system, after the recall

Source: NHTSA recall 08V370000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

CROSSROADS RV IS RECALLING 17,353 MY 2004-2007 CRUISER, PARADISE POINTE, MY 2004 SILVERADO, MY 2005-2007 ZINGER, CROSS TERRAIN, AND MY 2006-2007 BELAIR, CROSSFORCE, AND CROSSFIRE TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

The risk

IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

What to do

The fix

CROSSROADS RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Background

The investigation behind this recall

  1. DOMETIC CORPORATION TWO-DOOR REFRIGERATOEQ08010 · closed Dec 3, 2008
    NHTSA