Gear box: shaft sectorRecall 10V-426 · 2011 Hyundai Sonata

Hyundai Motor Company recall 10V-426 covers 138,354 2011 Hyundai Sonata for a gear box: shaft sector problem, reported to NHTSA on September 20, 2010.

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Vehicles repairedNo manufacturer report yet
Vehicles affected138,3541 model
ReportedSep 20, 2010Owners notified Oct 15, 2010
Complaints since1,149Same system, after the recall

Source: NHTSA recall 10V426000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.

The risk

IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.

What to do

The fix

DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.

HYUNDAI'S SAFETY RECALL CAMPAIGN NUMBER IS 097.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A>.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from December 11, 2009 to September 10, 2010. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Steering Shaft SeparationPE10035 · closed Feb 7, 2011
    NHTSA