Hatchback/liftgate: hinge and attachmentsRecall 10V-590 · Heil vehicles

HEIL ENVIRONMENTAL recall 10V-590 covers 2,201 Heil vehicles for a hatchback/liftgate: hinge and attachments problem, reported to NHTSA on November 22, 2010.

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Vehicles repairedNo manufacturer report yet
Vehicles affected2,2012 models
ReportedNov 22, 2010Owners notified Mar 4, 2011
Complaints since0Same system, after the recall

Source: NHTSA recall 10V590000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

HEIL IS RECALLING CERTAIN 2004 THROUGH 2010 DURAPACK AND MULTIPACK REFUSE COLLECTION VEHICLE AUTOMATED SIDE LOADERS WITH PYTHON LIFTS UTILIZING PROGRAMMABLE LOGIC CONTROL (PLC) TO ACTIVATE GRABBER CLOSE AND LIFT FUNCTIONS. CARBON CAN BUILD UP ON INTERNAL RELAYS WITHIN THE PLC AND THIS CAN CAUSE A BRIDGING OR INADVERTENT CIRCUIT COMPLETION DUE TO VIBRATION.

The risk

SHOULD THIS HAPPEN, THE ARM CAN LIFT OR GRAB WITHOUT OPERATOR INPUTS, POSSIBLY RESULTING IN A VEHICLE CRASH OR INJURIES TO PERSONS OUTSIDE THE VEHICLE.

What to do

The fix

HEIL WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A RETROFIT KIT TO REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 4, 2011. OWNERS MAY CONTACT HEIL CUSTOMER SUPPORT TOLL FREE AT 1-866-275-4345.

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A>.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Built from February 1, 2004 . Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Python Lift - Inadvertent OperationPE10039 · closed Dec 16, 2010
    NHTSA