Doors: latchRecall 11V-397 · 2009–2011 Altec Service Body
ALTEC INDUSTRIES INC. recall 11V-397 covers 4,500 2009–2011 Altec Service Body for a doors: latch problem, reported to NHTSA on August 3, 2011.
Source: NHTSA recall 11V397000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
ALTEC IS RECALLING CERTAIN MODEL YEAR 2009-2011 SERVICE UTILITY BODY VEHICLES MANUFACTURED FROM MAY 2009 THROUGH MAY 2011. THE COMPARTMENT LATCH MAY FAIL IN THE SECONDARY (SAFETY CATCH) POSITION.
The risk
THE COMPARTMENT DOOR ON THE UTILITY SERVICE BODY COULD COME OPEN DURING TRANSIT IF THE PRIMARY LATCHING POSITION IS NOT ENGAGED. A PERSON OR OBJECT COULD THEN FALL FROM THE VEHICLE DURING OPERATION, CAUSING INJURY AND/OR PROPERTY DAMAGE.
The fix
ALTEC WILL DIRECT THE CUSTOMERS TO INSPECT THE COMPARTMENT DOOR LATCHES AND REPLACE ANY THAT DO NOT HOLD IN THE SECONDARY LATCHING POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2011. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.
ALTEC'S SAFETY RECALL NUMBER IS CSN 546.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A>.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from May 1, 2009 to May 31, 2011. Not every vehicle in these model years is included; check by VIN.