Electrical system: instrument cluster/panelRecall 12V-002 · New Flyer vehicles

The problem

NEW FLYER IS RECALLING CERTAIN MODEL YEARS 2009-2012 XDE40, MODEL YEARS 2010-2011 MODELS XD35 AND XDE35, MODEL YEAR 2010 XD40, AND MODEL YEAR 2011 XN40 TRANSIT BUSES, MANUFACTURED FROM JANUARY 2010, THROUGH DECEMBER 2011, AND EQUIPPED WITH A PARKER-HANNIFIN (VANSCO) INSTRUMENT PANEL. THE PROGRAMMING OF THE INSTRUMENT PANEL IS SUCH THAT IF MULTIPLE ERROR MESSAGES ARE RECEIVED BY THE INSTRUMENT PANEL FROM THE VEHICLE POWERTRAIN, THE “CHECK ENGINE” AND/OR “STOP ENGINE” INDICATOR LAMPS ON THE DASH MAY NOT ILLUMINATE AND THE ENGINE MAY ENTER A SAFETY OR SHUTDOWN MODE OF OPERATION.

The risk

ENGINE SHUTDOWN WOULD RESULT IN LOSS OF VEHICLE PROPULSION OR VEHICLE STALL, EITHER OF WHICH INCREASES THE RISK OF A CRASH.

The fix

NEW FLYER WILL REPROGRAM THE INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 9, 2012. NEW FLYER WILL UPLOAD A CORRECTED SOFTWARE VERSION FREE OF CHARGE. OWNERS MAY CONTACT NEW FLYER AT 1-204-934-4876.

NEW FLYER’S RECALL CAMPAIGN NUMBER IS R11-026. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A>.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.