Power train: automatic transmissionRecall 12V-006 · Ford and Mercury vehicles

FORD MOTOR COMPANY recall 12V-006 covers 206,452 Ford and Mercury vehicles for a power train: automatic transmission problem, reported to NHTSA on January 9, 2012.

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Vehicles repairedNo manufacturer report yet
Vehicles affected206,4522 models
ReportedJan 9, 2012Owners notified Jun 29, 2012
Complaints since573Same system, after the recall

Source: NHTSA recall 12V006000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

The risk

THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

What to do

The fix

FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

FORD'S RECALL CAMPAIGN NUMBER IS 11S25.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A>.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Background

The investigation behind this recall

  1. Transmission Torque Converter FailureEA09016 · closed Feb 2, 2012
    NHTSA