Seats: mid/rear assemblyRecall 12V-034 · Ford and Lincoln vehicles

FORD MOTOR COMPANY recall 12V-034 covers 569 Ford and Lincoln vehicles for a seats: mid/rear assembly problem, reported to NHTSA on February 2, 2012.

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Vehicles repairedNo manufacturer report yet
Vehicles affected5692 models
ReportedFeb 2, 2012Owners notified Feb 21, 2012
Complaints since3Same system, after the recall

Source: NHTSA recall 12V034000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

FORD IS RECALLING CERTAIN MODEL YEAR 2012 EXPEDITION AND LINCOLN NAVIGATOR VEHICLES, MANUFACTURED FROM NOVEMBER 19, 2011, THROUGH DECEMBER 2, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINTS." THESE VEHICLES MAY HAVE INADEQUATE WELDS ON THE HEAD RESTRAINT SUPPORT BRACKETS FOR THE SECOND ROW, RIGHT-HAND SEAT.

The risk

IN THE EVENT OF A CRASH, THE SEAT HEAD RESTRAINT MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.

What to do

The fix

FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEAD RESTRAINTS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

FORD'S RECALL CAMPAIGN NUMBER IS 12C22.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Built from November 19, 2011 to December 2, 2011. Not every vehicle in these model years is included; check by VIN.