Electrical system: softwareRecall 12V-076 · 2011–2012 Nissan Quest

NISSAN NORTH AMERICA, INC. recall 12V-076 covers 23,531 2011–2012 Nissan Quest for a electrical system: software problem, reported to NHTSA on February 29, 2012.

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Vehicles repairedNo manufacturer report yet
Vehicles affected23,5311 model
ReportedFeb 29, 2012Owners notified Apr 2, 2012
Complaints since35Same system, after the recall

Source: NHTSA recall 12V076000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

The risk

VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

What to do

The fix

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from July 29, 2010 to February 21, 2012. Not every vehicle in these model years is included; check by VIN.