Suspension: rearRecall 12V-264 · 2007–2009 Mercedes-Benz E350

MERCEDES-BENZ USA, LLC. recall 12V-264 covers 3,613 2007–2009 Mercedes-Benz E350 for a suspension: rear problem, reported to NHTSA on June 12, 2012.

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Vehicles repairedNo manufacturer report yet
Vehicles affected3,6131 model
ReportedJun 12, 2012Owners notified Sep 7, 2012
Complaints since17Same system, after the recall

Source: NHTSA recall 12V264000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

The risk

IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

What to do

The fix

MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from July 1, 2006 to April 30, 2009. Not every vehicle in these model years is included; check by VIN.