EquipmentRecall 12V-350 · 2010–2011 Crossroads Hampton
THOR INDUSTRIES recall 12V-350 covers 223 2010–2011 Crossroads Hampton for a equipment problem, reported to NHTSA on July 24, 2012.
Source: NHTSA recall 12V350000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Crossroads is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured from June 11, 2009, through November 2, 2010, equipped with Atwood Mobile Products (Atwood) furnaces. The furnaces were produced with a defective gas control valve which can stick in the open position.
The risk
If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.
The fix
Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
Vehicles in this recall
Built from June 11, 2009 to November 2, 2010. Not every vehicle in these model years is included; check by VIN.