Equipment adaptive/mobilityRecall 12V-449 · Mobility Services vehicles

Mobility Services, Inc. recall 12V-449 covers 355 Mobility Services vehicles for a equipment adaptive/mobility problem, reported to NHTSA on September 13, 2012.

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Vehicles repairedNo manufacturer report yet
Vehicles affected3553 models
ReportedSep 13, 2012Owners notified Oct 15, 2012
Complaints since0Same system, after the recall

Source: NHTSA recall 12V449000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Mobility Services, Inc., (Mobility Services) is recalling certain model year 2006-2010 Ford E-150, E-250, and E-350 vehicles equipped with Century-2 and/or Vista-2 wheelchair lifts. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

The risk

A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

What to do

The fix

Mobility Services will notify owners, and the repairs will be performed by authorized Braun dealers free of charge. The recall began on October 15, 2012. Owners may contact Mobility Services, Inc., at 1-718-267-2921.

Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Background

The investigation behind this recall

  1. Braun Wheelchair LiftsEQ12005 · closed Dec 2, 2013
    NHTSA