Air bags: side/windowRecall 12V-492 · Mercedes-Benz vehicles

MERCEDES-BENZ USA, LLC. recall 12V-492 covers 499 Mercedes-Benz vehicles for a air bags: side/window problem, reported to NHTSA on October 9, 2012.

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Vehicles repairedNo manufacturer report yet
Vehicles affected4992 models
ReportedOct 9, 2012Owners notified Dec 21, 2012
Complaints since91Same system, after the recall

Source: NHTSA recall 12V492000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.

The risk

In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.

What to do

The fix

Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Built from April 2, 2012 to June 29, 2012. Not every vehicle in these model years is included; check by VIN.