Driveline: differential unitRecall 13V-038 · Chrysler and Dodge vehicles

Chrysler Group LLC recall 13V-038 covers 278,674 Chrysler and Dodge vehicles for a driveline: differential unit problem, reported to NHTSA on February 6, 2013. The manufacturer's latest report (2015 Q2) shows 75% of affected vehicles repaired.

75%
Vehicles repaired207,642 of 278,229 · 2015 Q2
Vehicles affected278,6744 models
ReportedFeb 6, 2013Owners notified Nov 7, 2013
Complaints since676Same system, after the recall

Source: NHTSA recall 13V038000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.

The risk

If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.

What to do

The fix

On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.

This campaign is an expansion of a recall campaign 12V-474.Chrysler's recall campaign number is N08.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

75%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 7,630 vehicles were listed as unreachable.

0%50%100%2015 Q12015 Q2
4 models

Vehicles in this recall

Built from January 17, 2007 to October 20, 2011. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Rear Differential FailurePE12021 · closed Mar 5, 2013
    NHTSA