SteeringRecall 13V-493 · Mack vehicles

Mack Trucks, Inc. recall 13V-493 covers 535 Mack vehicles for a steering problem, reported to NHTSA on October 17, 2013. The manufacturer's latest report (2015 Q1) shows 92% of affected vehicles repaired.

92%
Vehicles repaired491 of 535 · 2015 Q1
Vehicles affected5352 models
ReportedOct 17, 2013Owners notified Dec 12, 2013
Complaints since0Same system, after the recall

Source: NHTSA recall 13V493000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mack Trucks is recalling certain model year 2014 CXU and GU model vehicles manufactured May 10, 2013, through June 12, 2013. The upper and lower steering shaft pinch bolts may have not been torqued to specification. This may cause the steering shaft to come loose.

The risk

A loose steering shaft would result in a loss of steering control, increasing the risk of a crash.

What to do

The fix

Mack Trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. The recall began on December 11, 2013. Mack's recall number is SC0372. Owners may contact Mack Trucks at 1-336-393-2000.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

2 models

Vehicles in this recall

Built from May 10, 2013 to June 12, 2013. Not every vehicle in these model years is included; check by VIN.