Structure: bodyRecall 13V-591 · 2009–2010 Volvo Bus 9700
Volvo Bus Corporation recall 13V-591 covers 10 2009–2010 Volvo Bus 9700 for a structure: body problem, reported to NHTSA on November 22, 2013. The manufacturer's latest report (2015 Q2) shows 100% of affected vehicles repaired.
Source: NHTSA recall 13V591000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volvo Bus Corporation (Volvo) is recalling certain model year 2009-2010 9700 motor coaches modified January 11, 2012, through September 18, 2012 to provide wheel chair access. After being altered, the buses have an insufficient number of emergency exit windows on the passenger side of the bus. As such, these buses fail to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In the event of an emergency, an insufficient number of emergency exits may delay an occupants egress of the bus, increasing the risk of personal injury.
The fix
Volvo will notify owners and dealers will install an additional emergency exit window, free of charge. The recall began on January 16, 2014. Owners may contact Volvo at 1-800-528-6586. Volvo's recall number is SR13-92.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from January 11, 2012 to September 18, 2012. Not every vehicle in these model years is included; check by VIN.