Body: doorRecall 14V-239 · 2013–2014 Ford Escape

Ford Motor Company recall 14V-239 covers 581,986 2013–2014 Ford Escape for a body: door problem, reported to NHTSA on May 7, 2014. The manufacturer's latest report (2015 Q3) shows 90% of affected vehicles repaired.

90%
Vehicles repaired521,742 of 581,986 · 2015 Q3
Vehicles affected581,9861 model
ReportedMay 7, 2014Owners notified May 30, 2014
Complaints since156Same system, after the recall

Source: NHTSA recall 14V239000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.

The risk

A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.

What to do

The fix

Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

90%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 5,335 vehicles were listed as unreachable.

0%50%100%2015 Q12015 Q3
1 model

Vehicles in this recall

Built from October 5, 2011 to April 10, 2014. Not every vehicle in these model years is included; check by VIN.