Windshield wiper/washer: motorRecall 14V-253 · 2014 Cadillac CTS

General Motors LLC recall 14V-253 covers 19,225 2014 Cadillac CTS for a windshield wiper/washer: motor problem, reported to NHTSA on May 15, 2014. The manufacturer's latest report (2015 Q4) shows 97% of affected vehicles repaired.

97%
Vehicles repaired18,668 of 19,225 · 2015 Q4
Vehicles affected19,2251 model
ReportedMay 15, 2014Owners notified Jul 14, 2014
Complaints since1Same system, after the recall

Source: NHTSA recall 14V253000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.

The risk

An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.

What to do

The fix

GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

97%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 8 vehicles were listed as unreachable.

0%50%100%2015 Q12015 Q4
1 model

Vehicles in this recall

Built from June 10, 2013 to February 26, 2014. Not every vehicle in these model years is included; check by VIN.