Electrical system: softwareRecall 14V-272 · Toyota vehicles
Toyota Motor Engineering & Manufacturing recall 14V-272 covers 48,840 Toyota vehicles for a electrical system: software problem, reported to NHTSA on May 22, 2014. The manufacturer's latest report (2016 Q1) shows 93% of affected vehicles repaired.
Source: NHTSA recall 14V272000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.
The fix
Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
93%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.