Structure: frame and membersRecall 14V-397 · 2012–2015 Autocar Xpert

Autocar Industries, LLC recall 14V-397 covers 287 2012–2015 Autocar Xpert for a structure: frame and members problem, reported to NHTSA on July 2, 2014. The manufacturer's latest report (2016 Q1) shows 49% of affected vehicles repaired.

49%
Vehicles repaired140 of 287 · 2016 Q1
Vehicles affected2871 model
ReportedJul 2, 2014Owners notified Nov 20, 2014
Complaints since0Same system, after the recall

Source: NHTSA recall 14V397000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2015 Xpert trucks manufactured November 30, 2011, to November 5, 2014 and having a 164-inch wheelbase and a sweeper body which is mounted with a gap between the cab and the body (where optional equipment could be installed). When being driven at speeds above 25mph, the affected vehicles may have an unexpected bounce.

The risk

The unexpected bounce may cause the operator to lose control of the vehicle, increasing the risk of a crash.

What to do

The fix

The remedy for this recall is still under development. An interim notice was mailed to owners in August 2014. The recall began on November 20, 2014. Owners may contact Autocar customer service at 1-765-489-5499. Autocar's number for this recall is M-1408.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

49%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2015 Q12016 Q1
1 model

Vehicles in this recall

Built from November 30, 2011 to November 5, 2014. Not every vehicle in these model years is included; check by VIN.