Visibility: sun/moon roof assemblyRecall 14V-403 · 2014 Ford Escape

Ford Motor Company recall 14V-403 covers 1,867 2014 Ford Escape for a visibility: sun/moon roof assembly problem, reported to NHTSA on July 2, 2014. The manufacturer's latest report (2015 Q4) shows 90% of affected vehicles repaired.

90%
Vehicles repaired1,675 of 1,867 · 2015 Q4
Vehicles affected1,8671 model
ReportedJul 2, 2014Owners notified Jul 16, 2014
Complaints since6Same system, after the recall

Source: NHTSA recall 14V403000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.

The risk

If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.

What to do

The fix

Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

90%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 9 vehicles were listed as unreachable.

0%50%100%2015 Q12015 Q4
1 model

Vehicles in this recall

Built from October 15, 2013 to October 22, 2013. Not every vehicle in these model years is included; check by VIN.