SteeringRecall 14V-409 · Buick and Cadillac vehicles

General Motors LLC recall 14V-409 covers 106 Buick and Cadillac vehicles for a steering problem, reported to NHTSA on July 2, 2014. The manufacturer's latest report (2015 Q3) shows 98% of affected vehicles repaired.

98%
Vehicles repaired104 of 106 · 2015 Q3
Vehicles affected1064 models
ReportedJul 2, 2014Owners notified Jun 27, 2014
Complaints since174Same system, after the recall

Source: NHTSA recall 14V409000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

The risk

If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.

What to do

The fix

GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

98%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2015 Q12015 Q3
4 models

Vehicles in this recall

Built from September 9, 2013 to February 23, 2014. Not every vehicle in these model years is included; check by VIN.