Ignition: switchRecall 14V-438 · Jeep vehicles
Chrysler Group LLC recall 14V-438 covers 649,353 Jeep vehicles for a ignition: switch problem, reported to NHTSA on July 21, 2014. The manufacturer's latest report (2017 Q1) shows 50% of affected vehicles repaired.
Source: NHTSA recall 14V438000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
The risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
The fix
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
50%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 69,340 vehicles were listed as unreachable.
Vehicles in this recall
Built from February 11, 2004 to July 5, 2007. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- Air Bag Non-deploymentNHTSA