Steering: electric power assist systemRecall 14V-450 · 2014 Chevrolet Impala
General Motors LLC recall 14V-450 covers 57,242 2014 Chevrolet Impala for a steering: electric power assist system problem, reported to NHTSA on July 23, 2014. The manufacturer's latest report (2015 Q4) shows 96% of affected vehicles repaired.
Source: NHTSA recall 14V450000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
The risk
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
96%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 34 vehicles were listed as unreachable.
Vehicles in this recall
Built from November 5, 2012 to December 20, 2013. Not every vehicle in these model years is included; check by VIN.