StructureRecall 14V-489 · 2014–2015 Chevrolet Impala

General Motors LLC recall 14V-489 covers 14,940 2014–2015 Chevrolet Impala for a structure problem, reported to NHTSA on August 8, 2014. The manufacturer's latest report (2015 Q4) shows 98% of affected vehicles repaired.

98%
Vehicles repaired14,678 of 14,940 · 2015 Q4
Vehicles affected14,9401 model
ReportedAug 8, 2014Owners notified Sep 29, 2014
Complaints since35Same system, after the recall

Source: NHTSA recall 14V489000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."

The risk

The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

What to do

The fix

Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

98%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4 vehicles were listed as unreachable.

0%50%100%2015 Q12015 Q4
1 model

Vehicles in this recall

Built from May 7, 2014 to July 28, 2014. Not every vehicle in these model years is included; check by VIN.