Electrical system: ignitionRecall 14V-540 · Chevrolet and Pontiac vehicles

General Motors LLC recall 14V-540 covers 47,043 Chevrolet and Pontiac vehicles for a electrical system: ignition problem, reported to NHTSA on September 9, 2014. The manufacturer's latest report (2016 Q2) shows 45% of affected vehicles repaired.

45%
Vehicles repaired21,325 of 47,043 · 2016 Q2
Vehicles affected47,0432 models
ReportedSep 9, 2014Owners notified Feb 4, 2015
Complaints since24Same system, after the recall

Source: NHTSA recall 14V540000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to December 6, 2013, and 2008-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

The risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position could cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

What to do

The fix

GM will notify owners, and dealers will remove the key blade from the original flip key/RKE transmitter assemblies, and cut and fit a revised key blade and housing assembly, in which the blade has been indexed by 90 degrees, to the original RKE transmitter assembly. GM issued an interim notification to owners on December 31, 2014. The recall began on February 4, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 and Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14445. Note: Until the recall has been performed, it is very important that drivers adjust their seat and steering column to allow clearance between their knee and the ignition key.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

45%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 533 vehicles were listed as unreachable.

0%50%100%2015 Q12016 Q2
2 models

Vehicles in this recall

Built from July 25, 2007 to December 6, 2013. Not every vehicle in these model years is included; check by VIN.