Automatic transmission: gear position indication (prndl)Recall 14V-544 · 2011–2013 Chevrolet Caprice

General Motors LLC recall 14V-544 covers 7,598 2011–2013 Chevrolet Caprice for a automatic transmission: gear position indication (prndl) problem, reported to NHTSA on September 9, 2014. The manufacturer's latest report (2016 Q1) shows 81% of affected vehicles repaired.

81%
Vehicles repaired6,174 of 7,598 · 2016 Q1
Vehicles affected7,5981 model
ReportedSep 9, 2014Owners notified Oct 22, 2014
Complaints since0Same system, after the recall

Source: NHTSA recall 14V544000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured March 24, 2011, to December 6, 2013. The affected vehicles are Police Patrol Vehicles (PPV), equipped with a specific transmission selector lever that contains two pins that can become displaced. If the pins get displaced, the driver may be able to shift the vehicle from "Park" without depressing the brake pedal or remove the ignition key without the transmission being in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards No. 102, "Transmission Shift Position Sequence, Starter Interlock, And Transmission Braking Effect", and No. 114, "Theft Protection And Rollaway Prevention."

The risk

If the transmission can be moved from "Park" without depressing the brake pedal, unintended motion may occur increasing the risk of a crash. Additionally, if the ignition key can be removed without the transmission being in "Park," the vehicle may roll away, increasing the risk of injury to exiting occupants and bystanders.

What to do

The fix

GM will notify owners, and dealers will replace the shift lever roll pin, replace the base pivot pin and attach a Brake Transmission Shift Interlock retention enhancement clip, free of charge. The recall began on October 27, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14549.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

81%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 33 vehicles were listed as unreachable.

0%50%100%2015 Q12016 Q1
1 model

Vehicles in this recall

Built from March 24, 2011 to December 6, 2013. Not every vehicle in these model years is included; check by VIN.