Equipment adaptive/mobilityRecall 14V-729 · Starcraft Bus vehicles

Forest River, Inc. recall 14V-729 covers 969 Starcraft Bus vehicles for a equipment adaptive/mobility problem, reported to NHTSA on November 13, 2014. The manufacturer's latest report (2016 Q3) shows 10% of affected vehicles repaired.

10%
Vehicles repaired99 of 969 · 2016 Q3
Vehicles affected9698 models
ReportedNov 13, 2014Owners notified Jan 9, 2015
Complaints since0Same system, after the recall

Source: NHTSA recall 14V729000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Forest River, Inc. (Forest River) is recalling certain model year 2006-2012 Starcraft Bus Xpress, Starquest, Starlite, Allstar, Allstar XL, MVP, Ultrastar, and XLT transit buses manufactured June 1, 2006, to February 27, 2012 equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

What to do

The fix

Starcraft Bus will notify all owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in January 2015. Owners may contact Starcraft Bus customer service at 1-800-348-7440, or Ricon customer service at 1-800-322-2884.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

10%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 20 vehicles were listed as unreachable.

0%50%100%2015 Q12016 Q3