Equipment: recreational vehicle/trailerRecall 15V-198 · Heartland vehicles
Heartland Recreational Vehicles, LLC recall 15V-198 covers 1,691 Heartland vehicles for a equipment: recreational vehicle/trailer problem, reported to NHTSA on April 3, 2015. The manufacturer's latest report (2016 Q4) shows 23% of affected vehicles repaired.
Source: NHTSA recall 15V198000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
The risk
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
The fix
Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
23%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 32 vehicles were listed as unreachable.
Vehicles in this recall
Built from June 12, 2014 to February 28, 2015. Not every vehicle in these model years is included; check by VIN.