Equipment: recreational vehicle/trailerRecall 15V-198 · Heartland vehicles

Heartland Recreational Vehicles, LLC recall 15V-198 covers 1,691 Heartland vehicles for a equipment: recreational vehicle/trailer problem, reported to NHTSA on April 3, 2015. The manufacturer's latest report (2016 Q4) shows 23% of affected vehicles repaired.

23%
Vehicles repaired391 of 1,691 · 2016 Q4
Vehicles affected1,6917 models
ReportedApr 3, 2015Owners notified Apr 13, 2015
Complaints since2Same system, after the recall

Source: NHTSA recall 15V198000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

The risk

If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

What to do

The fix

Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

23%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 32 vehicles were listed as unreachable.

0%50%100%2015 Q22016 Q4
7 models

Vehicles in this recall

Built from June 12, 2014 to February 28, 2015. Not every vehicle in these model years is included; check by VIN.