Steering: electric power assist systemRecall 15V-250 · Ford and Lincoln vehicles

Ford Motor Company recall 15V-250 covers 487,301 Ford and Lincoln vehicles for a steering: electric power assist system problem, reported to NHTSA on April 28, 2015. The manufacturer's latest report (2016 Q3) shows 91% of affected vehicles repaired.

91%
Vehicles repaired442,273 of 487,301 · 2016 Q3
Vehicles affected487,3013 models
ReportedApr 28, 2015Owners notified Jun 24, 2015
Complaints since931Same system, after the recall

Source: NHTSA recall 15V250000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

The risk

If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 5,117 vehicles were listed as unreachable.

0%50%100%2015 Q22016 Q3
3 models

Vehicles in this recall

Built from February 3, 2012 to March 20, 2015. Not every vehicle in these model years is included; check by VIN.