Rear: shock absorberRecall 15V-264 · 2012–2015 Eldorado Amerivan 10
Eldorado National- Kansas recall 15V-264 covers 201 2012–2015 Eldorado Amerivan 10 for a rear: shock absorber problem, reported to NHTSA on May 5, 2015. The manufacturer's latest report (2017 Q1) shows 60% of affected vehicles repaired.
Source: NHTSA recall 15V264000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
ElDorado National-Kansas (ElDorado) is recalling certain model year 2012-2015 Amerivan 10 vehicles manufactured November 2, 2012, to April 8, 2015. In the affected vehicles, the upper rear shock absorber mounting bracket and the upper end of the shock absorber may separate from the chassis, possibly causing damage to the heater hose or the fuel filler hose.
The risk
If the loose rear shock absorber damages the fuel filler hose, fuel may leak and increase the risk of a fire.
The fix
ElDorado will notify owners, and dealers will replace the mounting bracket with a revised bracket that will be welded to the vehicle chassis. A suspension strap will also be added. These repairs will be made free of charge. The recall began on June 22, 2015. Owners may contact ElDorado National-Kansas customer service at 1-785-827-1033.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
60%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from November 2, 2012 to April 8, 2015. Not every vehicle in these model years is included; check by VIN.