Electrical system: alternator/generator/regulatorRecall 15V-422 · Van Hool vehicles

Van Hool N.V. recall 15V-422 covers 50 Van Hool vehicles for a electrical system: alternator/generator/regulator problem, reported to NHTSA on July 2, 2015. The manufacturer's latest report (2016 Q4) shows 92% of affected vehicles repaired.

92%
Vehicles repaired46 of 50 · 2016 Q4
Vehicles affected502 models
ReportedJul 2, 2015Owners notified Aug 6, 2015
Complaints since0Same system, after the recall

Source: NHTSA recall 15V422000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TD925 vehicles manufactured October 11, 2013, to December 12, 2014, and 2015 TDX925 vehicles manufactured on December 23, 2014. The affected vehicles are equipped with Cummins engines that may have their idle speed set too low.

The risk

A prolonged engine idle at the low speed, combined with high electrical demand, may cause the alternator to overheat, increasing the risk of a fire.

What to do

The fix

Van Hool will notify owners through its agent ABC Bus Inc., and Cummins service technicians will correct the engine idle speed setting. Additionally, the buses need to have their alternators replaced during the next scheduled maintenance. These repairs will be performed, free of charge. The recall began on August 6, 2015. Van Hool's number for this recall is P764.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

92%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2015 Q32016 Q4
2 models

Vehicles in this recall

Built from October 11, 2013 to December 23, 2014. Not every vehicle in these model years is included; check by VIN.