Equipment adaptive/mobilityRecall 15V-732 · Collins vehicles

Collins Bus Corporation recall 15V-732 covers 2,980 Collins vehicles for a equipment adaptive/mobility problem, reported to NHTSA on November 5, 2015. The manufacturer's latest report (2016 Q3) shows 3% of affected vehicles repaired.

3%
Vehicles repaired93 of 2,980 · 2016 Q3
Vehicles affected2,9803 models
ReportedNov 5, 2015Owners notified Dec 21, 2015
Complaints since0Same system, after the recall

Source: NHTSA recall 15V732000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Collins Bus Corporation (Collins) is recalling certain model year 2006-2016 Collins and Mid Bus DE416WR, DH416WR, and DH516WR school buses manufactured January 1, 2006, to February 4, 2016, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

The risk

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

What to do

The fix

Collins will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 21, 2015. Owners may contact Collins customer service at 1-800-533-1850, or Ricon Customer Service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

3%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 27 vehicles were listed as unreachable.

0%50%100%2015 Q42016 Q3
3 models

Vehicles in this recall

Built from January 1, 2006 to February 4, 2016. Not every vehicle in these model years is included; check by VIN.