Body: doorRecall 15V-735 · Nova Bus vehicles
Nova Bus recall 15V-735 covers 304 Nova Bus vehicles for a body: door problem, reported to NHTSA on November 5, 2015. The manufacturer's latest report (2017 Q2) shows 94% of affected vehicles repaired.
Source: NHTSA recall 15V735000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
The risk
A passenger could be injured if their arm is caught in the door.
The fix
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
94%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from August 10, 2010 to June 9, 2015. Not every vehicle in these model years is included; check by VIN.