Equipment adaptive/mobilityRecall 15V-766 · Starcraft Bus vehicles

Forest River, Inc. recall 15V-766 covers 1,001 Starcraft Bus vehicles for a equipment adaptive/mobility problem, reported to NHTSA on November 18, 2015. The manufacturer's latest report (2017 Q2) shows 11% of affected vehicles repaired.

11%
Vehicles repaired109 of 1,001 · 2017 Q2
Vehicles affected1,0018 models
ReportedNov 18, 2015Owners notified Dec 16, 2015
Complaints since0Same system, after the recall

Source: NHTSA recall 15V766000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Foreest River, Inc. (Forest River) is recalling certain model year 2006-2014 Starcraft Xpress, Starquest, Starlite, Allstar, Allstar XL, MVP, Ultrastar, and XLT transit buses manufactured January 1, 2006, to September 26, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

The risk

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

What to do

The fix

Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 16, 2015. Owners may contact Forest River customer service at 1-800-348-7440 or Ricon Customer Service at 1-800-322-2884. Forest River's number for this recall is 51-11102015-0108.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

11%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2015 Q42017 Q2
Background

The investigation behind this recall

  1. Wheelchair lift platform failureRQ15002 · closed Oct 16, 2015
    NHTSA