Electrical systemRecall 15V-796 · 2015 Mercedes-Benz S550e
Mercedes-Benz USA, LLC. recall 15V-796 covers 52 2015 Mercedes-Benz S550e for a electrical system problem, reported to NHTSA on November 24, 2015. The manufacturer's latest report (2017 Q2) shows 88% of affected vehicles repaired.
Source: NHTSA recall 15V796000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured April 24, 2015, to June 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.
The risk
If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on January 27, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
88%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from April 24, 2015 to June 12, 2015. Not every vehicle in these model years is included; check by VIN.