Exterior lighting: headlightsRecall 15V-861 · Ford and Mercury vehicles

Ford Motor Company recall 15V-861 covers 296,004 Ford and Mercury vehicles for a exterior lighting: headlights problem, reported to NHTSA on December 22, 2015. The manufacturer's latest report (2018 Q3) shows 40% of affected vehicles repaired.

40%
Vehicles repaired119,249 of 296,004 · 2018 Q3
Vehicles affected296,0042 models
ReportedDec 22, 2015Owners notified Apr 14, 2017
Complaints since283Same system, after the recall

Source: NHTSA recall 15V861000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

The risk

A loss of headlights can reduce driver visibility and increase the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

40%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 53,191 vehicles were listed as unreachable.

0%50%100%2017 Q22018 Q3
2 models

Vehicles in this recall

Built from October 3, 2001 to August 2, 2005. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Loss of headlightsPE15028 · closed Jan 8, 2016
    NHTSA