Equipment: recreational vehicle/trailerRecall 16V-201 · 2016–2017 Heartland Torque

Heartland Recreational Vehicles, LLC recall 16V-201 covers 33 2016–2017 Heartland Torque for a equipment: recreational vehicle/trailer problem, reported to NHTSA on April 8, 2016. The manufacturer's latest report (2017 Q3) shows 45% of affected vehicles repaired.

45%
Vehicles repaired15 of 33 · 2017 Q3
Vehicles affected331 model
ReportedApr 8, 2016Owners notified Apr 21, 2016
Complaints since0Same system, after the recall

Source: NHTSA recall 16V201000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Torque travel trailers, models T31 and T32, manufactured December 15, 2015, to March 16, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer

The risk

In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.

What to do

The fix

Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1-877-262-8032 or by email at.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

45%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2016 Q22017 Q3
1 model

Vehicles in this recall

Built from December 15, 2015 to March 16, 2016. Not every vehicle in these model years is included; check by VIN.