Power train: automatic transmissionRecall 16V-248 · Ford and Lincoln vehicles

Ford Motor Company recall 16V-248 covers 153,581 Ford and Lincoln vehicles for a power train: automatic transmission problem, reported to NHTSA on April 27, 2016. The manufacturer's latest report (2017 Q4) shows 69% of affected vehicles repaired.

69%
Vehicles repaired105,836 of 153,581 · 2017 Q4
Vehicles affected153,5814 models
ReportedApr 27, 2016Owners notified Sep 16, 2016
Complaints since1,359Same system, after the recall

Source: NHTSA recall 16V248000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.

The risk

An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

69%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 5,226 vehicles were listed as unreachable.

0%50%100%2016 Q32017 Q4
4 models

Vehicles in this recall

Built from February 11, 2011 to January 31, 2013. Not every vehicle in these model years is included; check by VIN.