Electrical system: softwareRecall 16V-257 · Chevrolet vehicles
General Motors LLC recall 16V-257 covers 317,572 Chevrolet vehicles for a electrical system: software problem, reported to NHTSA on April 28, 2016. The manufacturer's latest report (2017 Q3) shows 81% of affected vehicles repaired.
Source: NHTSA recall 16V257000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."
The risk
Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.
The fix
GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17130.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
81%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 11 vehicles were listed as unreachable.
Vehicles in this recall
Built from January 18, 2012 to April 13, 2016. Not every vehicle in these model years is included; check by VIN.