Power train: transfer case (4-wheel drive)Recall 16V-495 · Ram vehicles
Chrysler (FCA US LLC) recall 16V-495 covers 889 Ram vehicles for a power train: transfer case (4-wheel drive) problem, reported to NHTSA on July 1, 2016. The manufacturer's latest report (2017 Q4) shows 87% of affected vehicles repaired.
Source: NHTSA recall 16V495000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
The risk
If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.
The fix
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
87%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2 vehicles were listed as unreachable.