Visibility: glass, side/rearRecall 16V-510 · 2015–2016 Mci J4500

Motor Coach Industries recall 16V-510 covers 63 2015–2016 Mci J4500 for a visibility: glass, side/rear problem, reported to NHTSA on July 6, 2016. The manufacturer's latest report (2017 Q4) shows 81% of affected vehicles repaired.

81%
Vehicles repaired51 of 63 · 2017 Q4
Vehicles affected631 model
ReportedJul 6, 2016Owners notified Jul 22, 2016
Complaints since0Same system, after the recall

Source: NHTSA recall 16V510000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.

The risk

A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.

What to do

The fix

MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

81%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2016 Q32017 Q4
1 model

Vehicles in this recall

Built from April 14, 2015 to February 22, 2016. Not every vehicle in these model years is included; check by VIN.