Electrical system: softwareRecall 16V-617 · 2017 Ford Escape
Ford Motor Company recall 16V-617 covers 17,985 2017 Ford Escape for a electrical system: software problem, reported to NHTSA on August 24, 2016. The manufacturer's latest report (2017 Q4) shows 83% of affected vehicles repaired.
Source: NHTSA recall 16V617000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk
If a window closes on a body part, it can increase the risk of injury.
The fix
Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
83%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 141 vehicles were listed as unreachable.
Vehicles in this recall
Built from October 5, 2015 to May 12, 2016. Not every vehicle in these model years is included; check by VIN.