Electrical systemRecall 16V-663 · Smeal vehicles
Smeal Fire Apparatus Co., Inc. recall 16V-663 covers 6 Smeal vehicles for a electrical system problem, reported to NHTSA on September 14, 2016. The manufacturer's latest report (2018 Q1) shows 100% of affected vehicles repaired.
Source: NHTSA recall 16V663000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
The fix
Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from October 1, 2015 to August 31, 2016. Not every vehicle in these model years is included; check by VIN.